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FAQs

We took some questions we have received and added them here for your benefit. If you don't see a topic here, please contact us and we will help you best we can!

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What are your soaps made from?

Please see our Ingredients list on the site.

How do I get the best burn from my candle?

Several factors can affect the burn time of an eco soy candle, including:

Wick Length and Type: A wick that is too long or thick may burn faster, consuming more wax. Trim to 1/4 inch for an even burn.

Room Temperature: Drafts or cold environments can cause uneven burning or faster wax consumption, while warmer, stable temperatures allow for a steadier burn.

Container Size and Shape: Wider containers allow the wax to melt faster across a larger surface area, while narrower jars may burn more slowly.

Burning Sessions: Short burns (under an hour) can create tunneling, wasting wax around the edges, while longer burns allow for even melting.

Wax Quality and Additives: Pure soy wax generally burns longer than mixed or low-quality waxes. Natural additives may affect burn time, though they are usually minimal in eco soy candles.

Candle Care: Proper storage away from direct sunlight and extreme temperatures can also preserve the candle’s quality and help it last longer.

By managing these factors, you can ensure a longer, more efficient burn for eco soy candles.

I have a question regarding my purchase

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